CRM TOOLS FOR SALES LEADERS

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Most Sales & Marketing Leaders understand how valuable a great CRM can be, by completely changing business processes. A Customer Relationship Management tool can be invaluable to a business by helping to increase sales, save time and produce more accurate sales forecasts.

Due to the increasing pressure and competition of the sales atmosphere, CRM’s are becoming more critical to maintain the competitive edge that keeps you at the top. The idea of a new CRM system can be daunting, but it doesn’t have to be. DFSM can help guide you to make sure you receive a system that will benefit your business.

4 Stages of Sales Phase

Enhanced Sales Productivity

A CRM can hold and record previous customer information, giving you access to data that includes previous purchases, notifying you about social media engagement to help benefit you more things like email marketing.

While also giving you in-depth context on how well your business is doing with your sales process. CRM software is designed to help close more deals and improve productivity for sales managers.

ENHANCED SALES PRODUCTIVITY

Improved Customer Satisfaction

IMPROVED CUSTOMER SATISFACTION

Customer Satisfaction is one of the most critical factors in sales. With a CRM, you can collect data from multiple sources, including website, social media services and keep all the data in one centralised location, allowing sales leaders to have access at all times.

So you can focus solely on providing attentive customer service, responding to requests and issues. Enabling you to cater to all of your customers needs, allowing you to improve the levels of customer satisfaction.

Improving Analytics & Reporting

With all of your companies data in one centralised location, your business processes are improved, which helps to eliminate miscalculations which lead to weak and ineffective business decisions. A CRM solution is helping to create business solutions for sales & marketing and allowing you to create more insightful reports to help teams visualise their business processes and performance.

Providing them with details so that they are able to make changes if necessary. With the introduction of a customisable, user-friendly dashboard, Sales leader have a better picture in real time of how their business is performing

IMPROVING ANALYTICS & REPORTING

Improved Efficiency

IMPROVED EFFICIENCY

Microsoft Dynamics CRM helps to provide an improved way of managing leads, combining multiple details (sales, marketing, etc.).

While finding new customers and automating time consuming tasks, a CRM helps in improving not only efficiency but also profitability.

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