On-premises customers will have migrated to the cloud application, necessitating an upgrade to the most recent online version of D365 Field Service. Young directs customers to Microsoft’s general migration program. The transition will not necessitate a licensing change because on-premises customers are already licensed for dual-use, allowing them to adopt the online version.

Dynamics 365 Field Service (on-premises) enables organizations to install and run Field Service version 7 and applications on local computers rather than cloud services. After June 30, 2022, on-premises implementations of the Field Service application will no longer be supported.
If your company currently uses Dynamics 365 Field Service (on-premises), you must migrate to Dynamics 365 Field Service.
Field Service Mobile (Xamarin) will be decommissioned on June 30, 2022, and will no longer be available. Go to the documentation for more information on the Field Service mobile apps.
According to the Dynamics 365 on-premises licensing guide, licensing for Dynamics 365 Field Service (on-premises) is provided through dual-use licenses. Organizations that already have Field Service licenses for on-premises implementations can use them for Field Service online.
Dynamics 365 Field Service (on-premises) will be ending on June 30, 2022.
After December 31, 2021, the download package for Dynamics 365 Field Service (on-premises) will no longer be available.
The Infrastructure and availability PDF describes the geographic regions where Dynamics 365 sovereign cloud and Dynamics 365 Field Service are available.
No, other Dynamics 365 on-premises apps are not affected by this change.
Get in Touch
The end of the Dynamics 365 Field Service on-premise support may worry you, but if you are looking for an upgrade, the DFSM team is here to help. Give us a call, and let’s talk about your business needs to ensure that you get the finest solution to keep running your business smoothly while using Dynamics 365 applications.
