Case-study

Breville / Sage Appliances

Dynamics 365 Finance Operations & Microsoft Dynamics AX 2012 Roll Outs, Implementation, Support Finance modules

About Breville

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Industry:

Kitchen Appliances

Previous System:

Microsoft Dynamics AX2012

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Migration Timeline:

24 months

Outcome:

Successful roll-out, On-going support on AX 2012 and D365 Post Go Live support

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Number of Users:

800 users

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Major challenges Breville faced in Microsoft Dynamics implementation:

Breville had already taken a global Microsoft Dynamics implementation partner to Roll out Microsoft Dynamics 365 for Finance & operations in various locations, but they wanted an additional hand in the side of Finance modules to support their roll out in various countries and regions for Microsoft Dynamics 365. Breville also wanted a dedicated partner who would provide support on Finance modules in their legacy system i.e. Microsoft Dynamics AX 2012.

Our approach to address the challenges which Breville faced

We supported Breville with a dedicated experienced, one of the finest consultants in our team to work in 3 different areas/teams of Breville:

  1. Microsoft Dynamics 365 Finance & Operations Implementation team
  2. Microsoft Dynamics AX 2012 Support Team
  3. Microsoft Dynamics 365 Support team
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Summary

We understand how challenging it can be for a large global organisation to implement, upgrade and support Microsoft Dynamics 365 where there are scattered teams, different time zones and different localisations and individual roll out plans to achieve the goal. 

We can support and supplement along with your global implementation partner for your new or existing Microsoft Dynamics 365 project.

We can also give you advice or become your QA or auditor on the work being done by your implementation team or your global partner. 

We can also take part of the scope of the overall project/system if your project exists in Germany, France, UK, Singapore, Australia, New Zealand. For example, if you  are facing issues in the module of Finance or Supply Chain or manufacturing or Projects management or Human Resources or payroll or localization for a specific region, we may be able to help you, the way we have helped Breville for their rollouts in UK, US, Germany, France, Hong Kong, New Zealand. 

Or the way we provided our support for Breville in Microsoft Dynamics AX 2012 in Canada, Australia.

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